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We collect the information detailed above that you submit to us and that we determine from other sources, such as your use of certain telephone numbers, your own telephone number, and by other lawful methods.
When you call one of our approved Done Right! Service Providers using a number marketed by Done Right!, the Service Provider you call very often receives a record of the phone number you called from and, by the terms of this Privacy Policy and the Done Right! Site and Service User Agreement, is allowed to call you back. As indicated above, once you establish contact with a Done Right! Service Provider you are no longer just a customer of Done Right!, but also a customer of the Service Provider. As a result, you become subject to the Service Provider's own marketing and privacy policies and practices (for which Done Right! bears no responsibility).
Prior to your calling a Done Right! Service Provider, your contact information will not be supplied to any Done Right! Service Provider. Once you have called a Done Right! Service Provider using a number marketed by Done Right!, the Service Provider you called may, as described in the paragraph above, receive your contact information. If the Service Provider you called has been de-listed, suspended or has otherwise exited the Done Right! Program before we are able to effectively stop marketing the Service Providers' number, we may supply your contact information to a Done Right! Service Provider in-good-standing who offers the same class of service(s).
To view the Done Right Site and Service User Agreement click here.
Overall, we use your information to provide you with various promotional materials and information pertaining to products and/or services that we have identified you may be interested in, and to measure the effectiveness of our service in helping match Done Right! Service Providers with consumers who need their services.
We may also share your information with third parties we approve of, and that we believe may have information or provide goods and/or services that we have identified you may be interested in. Though, unlike the Service Providers listed in the Done Right! Directory™, who you called, these third parties – with the exception of market research vendors we hire to learn more about our service – cannot contact you directly without your expressed written consent.
The phone number you supply us with to secure the benefits of the Done Right! Guarantee® will not be supplied by us to any Done Right! Service Provider unless you have previously called that Service Provider using a number listed in one of Done Right!'s various marketing vehicles. We use the collected information to alert you regarding important changes to our services, including our websites.
We use your return e-mail address(es) to answer the e-mail we receive.
We also use non-identifying and aggregate information to better design the services we offer you, and we may share non-identifying and aggregate information with third parties we approve of.
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